Markio Terms of Service

1. About Markio and Intuico Digital

Markio is a product offering of Intuico Digital LLC, a limited liability company organized in the United States with its principal place of business in Oak Park, Illinois. Markio is not a separate legal entity or registered “doing-business-as” (DBA) name; it is a trade name under which Intuico Digital LLC markets and delivers the Service. On third-party platforms where a longer display name is required or useful — for example, the TikTok OAuth consent screen, app-store listings, and partner directories — the Service is branded as “Markio by Intuico Digital.” Invoices, contracts, notices, and any legal process must be directed to Intuico Digital LLCat the address in Section 31.

Intuico Digital LLC's corporate website is intuicodigital.com. These Terms govern only the Markio Service. Other products or services offered by Intuico Digital LLC may have their own terms.

2. Acceptance of these Terms

By creating a Markio account, clicking a button indicating acceptance, accessing the Service, or using any feature of Markio (including its free tier, trial, demo, or API), you agree to be bound by these Terms and by the Markio Privacy Policy, which is incorporated by reference. If you do not agree, you must not access or use Markio.

If you are entering into these Terms on behalf of a company, organization, or other legal entity (“Customer”), you represent that you have authority to bind that entity, and “you” means that entity. These Terms apply to all users of Markio, including individual subscribers, teammates invited into a workspace, trial users, paid customers, free-tier users, and unauthenticated visitors to https://www.usemarkio.com.

3. Geographic scope — United States-based Service

Intuico Digital LLC is a U.S. company based in Illinois, and Markio is operated under, and intended to be governed by, U.S. federal law and the law of the State of Illinois, United States. Markio is designed, marketed, sold, priced, and supported for individuals and businesses located in the United States. Markio does not actively market, solicit, or target customers in the European Economic Area, the United Kingdom, Switzerland, or other jurisdictions with extraterritorial privacy or consumer-protection regimes, and Intuico Digital LLC does not offer the additional contractual protections typically expected in those jurisdictions (for example, an EU-style Data Processing Addendum with Standard Contractual Clauses or an EU/UK representative).

The Markio website and signup flow are nonetheless reachable over the public internet. If you choose to access or use Markio from outside the United States, you do so on your own initiative and at your own risk; you are responsible for compliance with any law applicable to you in your location; and, to the fullest extent permitted by law, you agree that (a) these Terms and the Privacy Policyare governed by U.S. law as described in Section 23, (b) any personal data you submit will be transferred to and processed in the United States, and (c) you will not be entitled to rights, remedies, or protections that are specific to a non-U.S. jurisdiction's data-protection or consumer-protection regime unless those rights are expressly non-waivable in your case.

Intuico Digital LLC reserves the right, but has no obligation, to restrict or block access to Markio from particular jurisdictions, IP ranges, or user categories at any time and without notice.

4. Key definitions

• Markio, we, us, our: Intuico Digital LLC, operator of the Markio platform.
• Customer Content: data, text, URLs, credentials, files, prompts, and other materials you submit to Markio or that Markio generates for you based on your inputs, including AI-generated drafts, briefs, posts, audits, and reports.
• Connected Service: any third-party platform you explicitly link to Markio, including Google Search Console, Google Analytics 4, WordPress sites, TikTok, and others added over time.
• Credits / Quota: usage units metering long-form AI generations, SERP checks, crawl volume, and other premium operations described in your plan.

5. Eligibility and account

You must be at least 18 years old (or the age of legal majority in your jurisdiction, whichever is higher) and capable of forming a binding contract to use Markio. Markio is not directed to children; see our Privacy Policy for details. You must provide accurate, current, and complete information during registration and keep your account credentials secure. You are responsible for all activity under your account, including by any teammate you invite into a Markio workspace.

You must promptly notify us at security@usemarkio.com of any suspected unauthorized access to your Markio account. Markio is not liable for loss or damage arising from your failure to protect your credentials.

6. Description of the Markio Service

Markio is an AI-first SEO and marketing execution platform. When you connect your Google Search Console and GA4 properties, Markio ingests your first-party search and analytics data, identifies prioritized opportunities, and helps you execute SEO work — including generating titles, meta descriptions, briefs, blog posts, internal-link suggestions, technical audit fixes, and social content. Where you explicitly connect WordPress or TikTok, Markio can publish or draft content to those destinations on your instruction.

The Service is provided on a software-as-a-service basis and may evolve over time. Markio may add, remove, or change features, plans, and credit allocations; we will use commercially reasonable efforts to give advance notice of material reductions that affect paying customers.

7. License grant

Subject to your compliance with these Terms and timely payment of fees, Markio grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license during your subscription term to access and use the Service for your internal business purposes and those of the entity you are authorized to represent.

You must not, and must not permit anyone to:

• reverse engineer, decompile, disassemble, or attempt to derive the source code of the Service;
• rent, resell, sublicense, time-share, or offer the Service as a managed service to third parties, except through features Markio explicitly provides for collaboration or client workspaces;
• scrape, crawl, or otherwise extract data from Markio except through documented APIs and within your plan's rate limits;
• use the Service to build a competing product or to benchmark its performance for publication without our prior written consent;
• circumvent metering, quotas, credit limits, authentication, or other technical controls;
• remove or alter any proprietary notices displayed within Markio.

8. Customer Content and ownership

As between you and Markio, you retain all right, title, and interest in and to Customer Content. You grant Markio a worldwide, non-exclusive, royalty-free license to host, copy, transmit, process, analyze, and display Customer Content solely as necessary to: (a) provide and operate the Service for you; (b) apply AI and ML models to generate outputs you request; (c) enforce these Terms; and (d) produce aggregated, de-identified statistics that cannot reasonably be used to identify you.

You represent and warrant that you have all rights necessary to submit Customer Content to Markio and to authorize the processing described above, and that Customer Content and its use in Markio do not and will not infringe, misappropriate, or violate any third-party right or applicable law.

9. AI-generated output

Markio uses large language models and other AI providers (including Google Gemini and models routed via OpenRouter) to generate drafts, suggestions, and audit commentary. AI output is probabilistic and may contain errors, omissions, fabrications (“hallucinations”), outdated information, or content that unintentionally resembles third-party material. Markio does not warrant that AI output is accurate, complete, current, non-infringing, or suitable for a particular purpose.

You are solely responsible for reviewing, editing, fact-checking, and obtaining any required clearances for AI output before publishing it to any destination, including WordPress sites, TikTok accounts, or your own channels. The same output may be generated for multiple customers; you therefore cannot claim uniqueness or exclusivity over AI output that has not been materially modified. You should not submit personal data of third parties, regulated data (such as PHI or payment card data), or other sensitive content into Markio prompts unless you have confirmed your legal basis for doing so.

10. Connected Services and third-party platforms

Markio integrates with Connected Services, including Google Search Console, Google Analytics 4, WordPress, TikTok, and Stripe. When you authorize a Connected Service, you grant Markiopermission to call that provider's APIs on your behalf using the OAuth scopes or credentials you approve. Your use of each Connected Service is also governed by that provider's own terms, including:

• the Google API Services User Data Policy, including the Limited Use requirements, which Markio adheres to for any Google user data it accesses;
• the TikTok Developer Terms of Service and content guidelines;
• WordPress.org / WordPress.com terms applicable to the destination site you connect;
• Stripe's Services Agreement for billing.

Markio is not responsible for the availability, accuracy, content, policies, or conduct of any Connected Service, nor for enforcement actions by providers (including account bans, rate limit changes, or API deprecations). If a Connected Service disables Markio's access or requires us to suspend a feature, we may do so without liability to you.

11. Acceptable use

You will not use Markio to, and will not assist or permit anyone else to:

• violate any applicable law, regulation, or third-party right, including intellectual property, privacy, publicity, data-protection, consumer-protection, anti-spam (CAN-SPAM, CASL, GDPR ePrivacy), advertising, or export-control laws;
• generate or publish content that is defamatory, deceptive, fraudulent, harassing, hateful, threatening, sexually explicit involving minors, or that incites violence;
• generate or distribute malware, phishing pages, coordinated disinformation, synthetic media intended to deceive voters, or content that impersonates a real person or brand without authorization;
• publish AI-generated SEO content that violates Google Search Essentials' spam policies (including scaled content abuse, site-reputation abuse, cloaking, or hidden text);
• post content to TikTok that violates the TikTok Community Guidelines, Branded Content Policy, or Music Usage Confirmation requirements;
• use Markio for competitive intelligence, benchmarking, or model-training on our outputs without prior written consent;
• attempt to gain unauthorized access to another user's workspace or data, or probe Markio for vulnerabilities outside our coordinated disclosure channel;
• submit personal data you are not authorized to process, or submit regulated data categories (PHI, payment card data, government identifiers, children's data) into prompts;
• send unsolicited bulk communications, run link-manipulation schemes, or orchestrate private blog networks (PBNs) via Markio;
• use Markio in a jurisdiction or by a person subject to U.S., EU, or UK sanctions, including those administered by OFAC.

We may, in our sole but reasonable discretion, remove Customer Content, throttle usage, suspend the Service, or terminate access if we believe these Terms or the Acceptable Use rules have been violated, or if continued provision of the Service would expose Markio or others to legal, reputational, security, or operational risk.

12. Fees, subscriptions, credits, and taxes

Paid Markio plans are sold as monthly or annual subscriptions and billed in advance through Stripe. Pricing and included quotas are described on the pricing page at the time of purchase. By subscribing you authorize Markio and Stripe to charge the payment method on file for all recurring fees, one-time charges, add-ons, overages, and applicable taxes until you cancel.

• Auto-renewal. Subscriptions automatically renew for successive terms of the same length at the then-current list price. You may cancel auto-renewal at any time from Settings → Billing; cancellation takes effect at the end of the current billing period.
• Trials and promotions. Trial access converts to a paid plan at the end of the trial period unless cancelled beforehand. Only one trial per customer, unless we expressly permit otherwise.
• Credits and overages. Long-form AI generations, SERP checks, and heavy operations consume Credits allocated to your plan. Credits reset each billing period unless purchased as non-expiring top-ups. Unused included Credits do not roll over. If you exceed plan limits, additional usage is billed at the posted overage rate or blocked, at our option.
• Price changes.We may change prices on renewal with at least thirty (30) days' notice. Your continued use after the change constitutes acceptance.
• Taxes. Fees are exclusive of, and you are responsible for, all sales, use, VAT, GST, and similar taxes, except taxes on Markio's net income.
• Failed payments. If a charge is declined, we may retry, suspend the Service, or downgrade your account. You remain responsible for unpaid amounts.

13. Refunds

All fees are non-refundable except where required by applicable consumer-protection law. We do not issue refunds for partial billing periods, unused Credits, or dissatisfaction with AI output. If you believe a charge is incorrect, contact billing@usemarkio.com within 30 days of the invoice date.

14. Term, cancellation, suspension, and termination

These Terms begin the first time you access Markio and continue until your account is closed. You may cancel your subscription at any time. We may suspend or terminate your access immediately, with or without notice, if: (a) you materially breach these Terms or the Acceptable Use rules; (b) a Connected Service, payment network, AI provider, or regulator requires it; (c) your account shows signs of abuse, fraud, or security compromise; or (d) providing the Service to you would violate applicable law. Upon termination, your license to use Markio ends, and we may delete Customer Content after a reasonable retention window as described in the Privacy Policy.

15. Markio intellectual property

Markio, the Markio name, logo, marks, software, content, documentation, the structure and organization of the Service, and all improvements to any of the foregoing, are the exclusive property of Intuico Digital LLC and its licensors and are protected by intellectual-property and other laws. Except for the limited license in Section 5, no rights are granted to you by implication, estoppel, or otherwise.

16. Feedback

If you submit suggestions, ideas, feature requests, or other feedback about Markio, you grant Intuico Digital LLC a perpetual, irrevocable, worldwide, royalty-free, sublicensable license to use, modify, and commercialize such feedback without obligation to you.

17. Confidentiality

Each party may receive information from the other that is marked as confidential or that a reasonable person would consider confidential (“Confidential Information”), including Markio's non-public features, roadmap, and security controls, and your non-public business data. Each party will protect the other's Confidential Information with at least the same degree of care it uses for its own Confidential Information and will not use it except to perform or exercise rights under these Terms. This section survives termination.

18. Data protection and security

Markio processes personal data on your behalf when you submit Customer Content. Our handling of personal data is described in the Privacy Policy, which includes our list of subprocessors, retention periods, and the privacy rights available under U.S. state privacy laws (including the California Consumer Privacy Act, as amended by the CPRA). Because Markio is a U.S.-only Service, we do not by default offer an EEA/UK-style Data Processing Addendum; if your organization has a specific U.S.-law data-handling agreement requirement, contact privacy@usemarkio.com and we will work with you in good faith.

Markioimplements commercially reasonable administrative, technical, and physical safeguards — including TLS in transit, AES-256 encryption at rest, role-based access, audit logging, and RLS-isolated tenants — to protect Customer Content. No system is perfectly secure; you acknowledge that transmission and storage of data carries inherent risk.

19. Beta features

Markiomay label certain features as “beta”, “preview”, “experimental”, or “early access.” Beta features are provided as-is, may change or be removed without notice, and are not covered by any service-level commitments. You use beta features at your own risk.

20. Disclaimers of warranties

EXCEPT AS EXPRESSLY STATED IN THESE TERMS, MARKIO AND THE SERVICE ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT, AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR TRADE USAGE. MARKIO DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, THAT DEFECTS WILL BE CORRECTED, THAT AI OUTPUT WILL BE ACCURATE OR NON-INFRINGING, OR THAT CONNECTED SERVICES WILL REMAIN AVAILABLE. SOME JURISDICTIONS DO NOT ALLOW CERTAIN WARRANTY DISCLAIMERS; TO THAT EXTENT, THESE DISCLAIMERS APPLY TO THE MAXIMUM EXTENT PERMITTED BY LAW.

21. Indemnification

You agree to defend, indemnify, and hold harmless Intuico Digital LLC, its affiliates, and each of their officers, directors, employees, and agents from and against any third-party claim, loss, damage, liability, cost, or expense (including reasonable attorneys' fees) arising out of or related to: (a) your Customer Content; (b) your use of or inability to use Markio, including any content you publish to a Connected Service using Markio; (c) your violation of these Terms or any applicable law; or (d) your violation of any third-party right.

22. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL MARKIO, INTUICO DIGITAL LLC, OR OUR SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, COVER, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST GOODWILL, LOST RANKINGS OR ORGANIC TRAFFIC, LOST DATA, BUSINESS INTERRUPTION, OR COST OF SUBSTITUTE SERVICES, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR AGGREGATE LIABILITY FOR ALL CLAIMS RELATED TO MARKIO WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU ACTUALLY PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100). THE FOREGOING LIMITATIONS APPLY TO THE FULLEST EXTENT PERMITTED BY LAW AND ARE A FUNDAMENTAL PART OF THE BARGAIN BETWEEN YOU AND MARKIO.

23. Governing law, venue, and arbitration

These Terms are governed by the Federal Arbitration Act and the laws of the State of Illinois, United States, without regard to its conflicts-of-laws rules. Except for claims seeking injunctive or equitable relief for infringement or misuse of intellectual property or Confidential Information, any dispute arising out of or relating to these Terms or Markio will be resolved by final and binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules (or, for individual consumer disputes, the Consumer Arbitration Rules), conducted in English in Cook County, Illinois, before a single arbitrator. Judgment on the award may be entered in any court of competent jurisdiction. If for any reason a dispute proceeds in court rather than in arbitration, you and Markio consent to the exclusive jurisdiction and venue of the state and federal courts located in Cook County, Illinois.

Class-action waiver. You and Markio each waive any right to participate in a class, collective, mass, or representative action. Any arbitration will be conducted solely on an individual basis.

Jury-trial waiver. To the extent permitted by applicable law, you and Markio each waive any right to a trial by jury in any action or proceeding arising out of these Terms or Markio.

30-day opt-out. You may opt out of the arbitration and class-waiver provisions of this Section within 30 days of first accepting these Terms by emailing legal@usemarkio.com with the subject line “Arbitration Opt-Out” and the name of your Markio account. Opting out will not affect any other part of these Terms.

Consumers. If you use Markio as a consumer residing in a U.S. jurisdiction that grants you mandatory rights to bring claims in local courts or under local law, nothing in this Section deprives you of those rights.

24. Export controls and sanctions

You will comply with all applicable export-control and sanctions laws, including those of the United States, the United Kingdom, and the European Union. You represent that you are not located in, under the control of, or a national or resident of any country or party subject to comprehensive U.S. sanctions, and that you will not use Markio in violation of such laws.

25. Force majeure

Neither party will be liable for any failure or delay caused by events beyond its reasonable control, including acts of God, war, terrorism, riots, civil unrest, governmental action, pandemics, internet or cloud-provider failures, denial-of-service attacks, labor disputes, or failures of Connected Services or AI providers.

26. Changes to these Terms

Markio may update these Terms from time to time to reflect changes in the Service, our business, or applicable law. Material changes will be announced in-app or by email at least 14 days before taking effect where practicable, except for changes that address a legal, security, or regulatory requirement. Your continued use of Markio after the effective date constitutes acceptance. If you do not agree to a change, you must stop using the Service.

27. Notices

We may provide notices to you by email to the address on your Markio account, by in-app notification, or by posting on usemarkio.com. Legal notices to Markio must be sent to legal@usemarkio.com.

28. Assignment

You may not assign or transfer these Terms, by operation of law or otherwise, without Markio's prior written consent. Markio may assign these Terms without restriction, including in connection with a merger, acquisition, corporate reorganization, or sale of assets.

29. Entire agreement; severability; waiver

These Terms, together with the Privacy Policy and any order form or plan description you accept, constitute the entire agreement between you and Markio regarding the Service and supersede all prior or contemporaneous understandings. If any provision is found unenforceable, it will be modified to the minimum extent necessary to be enforceable, and the remaining provisions will remain in full force. No failure or delay by Markio in enforcing any right constitutes a waiver of that right.

30. U.S. government users

If you are a U.S. federal, state, or local government entity, Markiois a “commercial item” as defined in FAR 2.101 and is provided with only those rights set forth in these Terms, consistent with FAR 12.211 and 12.212.

31. Contact Markio / Intuico Digital LLC

Questions, legal notices, and service-of-process for Markio should be directed to Intuico Digital LLC:

• General: hello@usemarkio.com
• Legal / service of process: legal@usemarkio.com
• Billing: billing@usemarkio.com
• Security: security@usemarkio.com
• Abuse: abuse@usemarkio.com

See also our Markio Privacy Policy.